Welcome to RD Esha Holding’s Shipping & Delivery Page!

At RD Esha Holding, we aim to deliver your products as quickly and securely as possible. This Shipping & Delivery Policy outlines the details of our shipping practices, including delivery times, shipping methods, and other relevant information. By shopping with us, you agree to the terms outlined here.

1. Shipping Methods & Delivery Time

We offer a variety of shipping methods to meet your needs. Delivery times may vary depending on your location and the shipping method you choose.
  • Standard Shipping: Delivery time is typically between 5-7 business days.
  • Express Shipping: Delivery time is typically between 2-3 business days.
  • International Shipping: Delivery time varies based on destination but generally takes 7-15 business days.

2. Shipping Costs

Shipping costs are calculated based on the destination and weight of your order. The shipping cost will be displayed at checkout before you finalize your purchase. We offer free standard shipping on orders over RM [X amount] within Malaysia.

3. Order Processing

Once your order is placed, we aim to process and ship it within 1-2 business days. Please note that orders are processed on weekdays, excluding weekends and public holidays. You will receive a tracking number once your order is shipped, which will allow you to monitor the delivery status of your package.

4. International Shipping

We are pleased to offer international shipping for customers located outside of Malaysia. Delivery times and costs may vary depending on your location. Please be aware that international shipments may be subject to customs duties, taxes, and other fees, which are the responsibility of the customer.

5. Shipping Restrictions

Currently, we are unable to ship to the following locations:
  • [Insert any restricted locations or countries]

6. Order Tracking

After your order has shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment on the carrier’s website. If you do not receive your tracking number or encounter any issues with tracking, please contact our customer support team for assistance.

7. Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact us immediately at admin@rdesha.com. We will work with the carrier to resolve the issue and ensure that you receive your order in good condition. If the package is lost, we may offer a replacement or a refund depending on the circumstances.

8. Delivery to PO Boxes

We are unable to deliver to PO Boxes. Please ensure that you provide a valid street address for shipping purposes. If you have any concerns regarding this, feel free to contact our customer support team.

9. Changes to Shipping & Delivery Policy

We may update this Shipping & Delivery Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically. The date at the top of this page indicates the latest update.

10. Contact Us

If you have any questions or concerns about our Shipping & Delivery Policy, please contact us: RD Esha Holding
Email: admin@rdesha.com
Phone: +607-599 6328